Route display on the Go 6200 to the destination not showing — TomTom Discussions

Route display on the Go 6200 to the destination not showing

Battersea
Battersea Registered Users Posts: 9
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
I have a Go 6200 and normally when I search for an address and then click "drive" the map shows the route to the destination. It no longer does, nor does it indicate the destination itself on the map. I have looked through all the menus but cannot find a way of reinstating the visual route on the map
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Best Answers

  • YamFazMan
    YamFazMan Posts: 20,494
    Superuser
    Accepted Answer
    Hi
    @Battersea
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM
  • Battersea
    Battersea Registered Users Posts: 9
    Apprentice Traveler
    Accepted Answer
    Thank you, that did the trick! Much obliged!

Answers

  • YamFazMan
    YamFazMan Posts: 20,494
    Superuser
    Accepted Answer
    Hi
    @Battersea
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM
  • Battersea
    Battersea Registered Users Posts: 9
    Apprentice Traveler
    Accepted Answer
    Thank you, that did the trick! Much obliged!