GPRS disconnected / can't use Traffic recently — TomTom Community

GPRS disconnected / can't use Traffic recently


I miss the traffic infos for about 2 month. I can't find the reason, why it disappeared. GPRS is disconnected. Hope I don't need to buy a new one.



  • DougLapDougLap Posts: 8,002
    Hi @RSchiller

    The mobile sim in your device works on the 2g system and that has been turned Off in a Switzerland so it cannot connect to the TT servers.

  • RSchillerRSchiller Posts: 4 [New Seeker]
    What am I supposed to do now?
  • RSchillerRSchiller Posts: 4 [New Seeker]
    Can this be fixed some how. Can I connect to the new system?
  • YamFazManYamFazMan Posts: 19,469
    edited April 10
    Welcome to the site....
    Maybe... Check out the TMC Traffic Receiver....
    The GO 5000 is listed as being compatible....

    Stay Safe... ATB YFM
  • RSchillerRSchiller Posts: 4 [New Seeker]
    Thanks a lot. This could be a solution. But, since this device is quite old, other problem will occur soon as well. I doubt if this investment is worth it.

    And, it seems like the Traffic Receiver can't be shipped to Switzerland. The product disappeared when I confirmed my country. It is only visible for GB.

    But thanks a lot. It is a relief to know the reason for the problem.
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