Comments

• lampard Posts: 5,210 Moderator

  April 6

  Hi @TEDS
  
  Welcome to the Community! I don't have any updates yet but the team is working on improving the audio output channel in the app. Just to confirm, are you using the car radio (Bluetooth) to get the voice instructions?
  
  Regards, lampard

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• TEDS Posts: 4 [Apprentice Seeker]

  April 6

  Normally, I ran music app at the background while Tomtom is navigating. Once instruction is given. Music stops. Another instance, I tried playing music from the phone connected via BT while Tomtom is running in the android head unit. Music still stops and never resume. I also tried playing with different channels of the Audio Output in the Tomtom app settings. It didn't help.

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• szachowa Posts: 34
  Staff

  April 8

  Hi @TEDS , what music app do you use?
  We could try to reproduce this locally. Any additional info that could help us with this issue would be more than welcome
  
  What app version are you using? Could you please provide more details about your setup when using and not using the car head unit?
  

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• TEDS Posts: 4 [Apprentice Seeker]

  April 8

  I'm using musicolet to play music in the background. While Tomtom Go is the active screen. Music still gets interrupted and doesn't resume. I tried changing settings in music app called audio focus which didn't do much help as suggested in the different forum.

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• szachowa Posts: 34
  Staff

  April 8

  Thanks, I will take a look at this issue whenever I find some free time.
  
  I drive quite often with TT GO Nav and I have never experienced this issue. I used to use Google Play Music, then switched to horrible YT Music, nowadays I use AIMP player and it is OK.

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• TEDS Posts: 4 [Apprentice Seeker]

  April 8

  Thank you for the feedback. I'll try aimp maybe that would fix the issue.

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