Tom Tom Services Invalid username or password. To create a MyTomTom account, use TomTom HOME

Marcus010276 Registered Users Posts: 3
Novice Seeker
I have purchased new maps and live services and tried to update the sd card. I am unsure if the new maps that I have bought are the ones on my SD card. When I insert the memory card into my headunit and activate live services my email address is on there and I enter the correct password but it says invalid. What do I do??


  • VikramK
    VikramK Administrators Posts: 14,054
    Hi @Marcus010276
    Welcome to the community!
    Please get in touch with our customer service and report the issue. If this is an account issue then they are equipped with tools to check.

    Regards, Vikram