Purchasing maps through Tom Tom website, not My Tom Tom Home

Marcus010276
Marcus010276 Registered Users Posts: 3
Novice Seeker
edited August 2021 in Map purchase & installation
If you purchase maps and live services through Tom Tom is the product linked to the email address?
I purchased European maps and live services through the Tom Tom website and when I downloaded Tom Tom Home onto my laptop my device was there and all good and it will let me update the card which I have done. It still gives option to buy the same map so have I downloaded what I bought? How do I know or find out. Im having issues connecting Live services which I have posted on a different thread. Absolute nightmare

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,909
    Revered Voyager
    If you buy maps and services directly, you must indicate at the time of purchase the account of the device for which you are purchasing the map or service and then download the map via Tomtom home
  • Marcus010276
    Marcus010276 Registered Users Posts: 3
    Novice Seeker
    I selected carminat Renault and it went to checkout and I paid. No option to download was given