tomtom start 60 volume problem

jazzyman1956 Registered Users Posts: 2
Apprentice Seeker
edited December 2021 in Devices using MyDrive Connect
why is the volume on my start 60 getting quieter?


  • macman_2021
    macman_2021 Registered Users Posts: 26
    Master Explorer
    Hi Jazzyman,
    for every Tom Tom model,sometimes the volume changes suddenly,but you can easily modify it,from the bar on the displai..left more volume.
  • jazzyman1956
    jazzyman1956 Registered Users Posts: 2
    Apprentice Seeker
    Yes I have done that and its still low
  • YamFazMan
    YamFazMan Posts: 21,158
    edited April 2021
    Welcome to the site....
    The Previous NAV4 and Latest (NAV5 Wi-Fi) devices are quite power hungry and can go into "Power saving mode" if not supplied with enough power
    Are you using the Tomtom supplied cable and Tomtom supplied Power Adapter
    The Charger Adapter and USB Cable supplied by Tomtom WILL run and charge the device at the same time

    Many 3rd parties Mismatched Charger Adapters won't run and charge the device at the same time
    See... It's not simply a power thing.....

    When the device is In use they are designed to be always connected to a power supply
    The Tomtom supplied Power Adapter is rated at 5Volts 1.2Amps
    Even after you have recharged the device externally via a mains' charger, when in use in the vehicle, they will still require being connected to a Tomtom supplied Power Adapter (Or a proven suitable 3rd party Power adapter)

    (1)... Do NOT attach them to a dashboard USB port in your vehicle as they normally only supply 500mAmp (0.5Amp) and are for data transfer and not supplying power: See... Note (1) & (2)

    (2)... Using a NONE Tomtom 3rd party underpowered or a mismatched cigarette lighter charger can cause the device to go into Power Saving Mode: See... Note (1)

    (3)... On the Models with a built-in SIM, the reduction of power to the SIM can cause the dropping of the traffic info: Note (3)

    Note (1)... At an (Undisclosed) percentage of battery discharge, the device will try to save its power requirements by dimming the screen and eventually powers off the device... Devices with a built-in SIM Card may also lose Live Traffic services
    Note (2)... A dashboard USB port can also fool a NAV4 Device into entering 'Updating Mode' and display the Connected to your Computer splash screen
    Note (3)... I tried connecting my Tomtom GO 6200 to my Cars USB port, checked the connection status it reports 'Connected over USB' --> 'GPRS (SIM) Disconnected'

    The 1st 2 characters of the serial number ???
    Define the Tomtom Model....
    The NAV3 devices with Power Supply/Low Battery problems will progressively reduce the sound volume to conserve power....
    Note.... I'm not sure if this also applies to the NAV4 and Latest (NAV5 Wi-Fi) devices ???
    Also, on the NAV3 Devices there is an Overheat Warning....
    After the "Overheat Warning" splash screen has displayed....
    The device will STOP charging, in order for the battery to cool down, it also progressively reduce the volume of the Spoken Instructions to further conserve the battery power....