my trucker tom-tom — TomTom Community

my trucker tom-tom

it will turn on I can put in address it will start working then it wants to turn off then reboot turn off its doing it at critical times like when my exit is coming up

Answers

  • DougLapDougLap Posts: 8,706
    Superuser
    Hi @780VOLVO

    What model Truck unit is it as some are dealt with by Tomtom and this site and some are via Webfleet.

    Doug
  • 780VOLVO780VOLVO Posts: 4 [Apprentice Seeker]
    Trucker 600
  • 780VOLVO780VOLVO Posts: 4 [Apprentice Seeker]
    It was ordered from tom-tom's website
  • DougLapDougLap Posts: 8,706
    Superuser
    Hi @780VOLVO

    There could be a few possibilities so you need to try a few things.

    Are you using the Supplied cable and cig charger. Some 3rd party chargers can fail to provide the required charge level. If you are try the following:-

    https://discussions.tomtom.com/en/discussion/1034215/how-to-reset-your-navigation-device/p1?new=1

    If that does not sort it then:-

    Tap menu
    Tap Settings
    Tap System
    Tap Reset Device.

    Before doing this go to the Tomtom My Drive Website and Log into your account and check that all your My Places and My Routes etc are saved there so that will be restored to the device after the Reset.

    Let us know if that works

    Doug
  • StevenlanStevenlan Posts: 1 [New Seeker]
    My 650 was taken from me and was sold. Is there a way it can be tracked, and or shut down. It is registered in my name. I've got about 3 years now. Thank you. Steven lan.
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