if I have life time maps do I still have to buy one? it says I do not have a map

Jannette
Jannette Registered Users Posts: 5
New Seeker
I guess I figured life time maps would come with maps installed

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  • DougLap
    DougLap Posts: 9,964
    Superuser
    Hi @Jannette

    Is this a brand new unit that you have just started or have you been doing an update on it and lost the map.

    You have the World Maps with that unit so you do not need to buy any maps as all the Maps in Add a Map are free..

    Does this help

    https://discussions.tomtom.com/en/discussion/1041654/no-maps-available-wi-fi-devices#latest

    By the way I recommend that you have at least 2 maps loaded on the unit and so when you do any updates , which you should do one at a time, then if you have an issue whilst doing an update and lose the map concerned the you can run the unit normally and restore the lost map vis Add a Map.

    Doug
  • Jannette
    Jannette Registered Users Posts: 5
    New Seeker
    Guess that is my problem did not down load any maps and was doing all 4 updates at a time. Am I screwed now ?
  • DougLap
    DougLap Posts: 9,964
    Superuser
    Hi @Jannette

    What happens when you try what is shown in the video?

    Doug
  • Jannette
    Jannette Registered Users Posts: 5
    New Seeker
    edited March 2021
    on video When I hit add a map it says available space
    nothing here ? you can buy more maps at TomTom.com/maps.
  • DougLap
    DougLap Posts: 9,964
    Superuser
    Hi @Jannette

    Okay let us see what @VikramK suggesst tomorrow when he is back on the forum .Look back then.

    Doug
  • Jannette
    Jannette Registered Users Posts: 5
    New Seeker
    Thanks , Doug
  • Jannette
    Jannette Registered Users Posts: 5
    New Seeker
    Thanks for your help, but I messed around I figured it out and all is good.
    Thanks again :)
  • DougLap
    DougLap Posts: 9,964
    Superuser
    Answer ✓
    Hi @Jannette

    Glad you are sorted.

    Doug