Guideance on rejected report — TomTom Community

Guideance on rejected report

ThannBanisThannBanis Posts: 37 [Renowned Wayfarer]
Report 1e98fdd7-4bcb-4c4d-a48e-17c31a7e6b5b has been marked as Not Accepted.

Why is this?

Best Answer

  • VikramKVikramK Posts: 11,581 Moderator
    Accepted Answer
    Hi @Bushbushman
    Welcome to the community!
    The POI change you have requested is for an Automotive dealer. Changes to such POI's are validated when there is a request sent to us from the owner itself.

    Thanks, Vikram

Answers

  • VikramKVikramK Posts: 11,581 Moderator
    Accepted Answer
    Hi @Bushbushman
    Welcome to the community!
    The POI change you have requested is for an Automotive dealer. Changes to such POI's are validated when there is a request sent to us from the owner itself.

    Thanks, Vikram
  • ThannBanisThannBanis Posts: 37 [Renowned Wayfarer]
    Ouch, Ok.
    This was for a duplicated POI though. Same deal?

    What about edd0230b-124a-4fac-aaa5-f34a3e55f958? It keeps getting marked as fixed but no changes are showing in MSR.
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