TT Go 6200 Stopped Working
Doug425
Registered Users Posts: 3 
Apprentice Seeker
Apprentice Seeker
My TT Go has stopped working after the last update. It now constantly reboots itself (with a drum roll) until a graphic on the screen indicates that you should connect the unit to a PC. When you connect it to a PC, a box appears stating that it's resetting the device with a percentage complete indicator. Once it hits a 100%, which takes around 10 minutes, the device reboots with a drum roll 2 or 3 times then the graphic indicating that you should connect it to the computer appears again! Any advice very welcome and would be gratefully received. :-)
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Answers
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Hi Doug425
Welcome to the community!
Had you tried the restore process at some point - https://uk.support.tomtom.com/app/answers/detail/a_id/1898
I don't see any problems in the backend. My suggestion would be to contact customer service and seek further advice. The technicians would be able to have a better look.
Regards, Vikram0 -
I was wondering if this problem solved yet, cause my TT Go 520 WiFi has the same problem after an invalid update. Continuous repairing itself at 100% and then the "connect"graphic appear again instead of restarting de TT.
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I’m afraid the advice given by Vikram hasn’t helped as I still have the same problem. Pretty disappointed TBH and not sure what to do next.0
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Has anyone got any further suggestions on how to solve this problem? I've tried contacting TT by phone but I get a recorded message stating that their office is closed due to C-19. Can anyone suggest a way forward?0
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Same problem on my 6250...0
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Has this problem been resolved yet - having the same issue0
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