Firmware Updates

bluefoam
bluefoam Registered Users Posts: 5
Apprentice Seeker
I understand that this device is out of production...

But I have mine back in use & want to know if it will recieve any firmware updates that were realeased since it was last used, or is there a way for me to force the latest update?

Best Answers

  • VikramK
    VikramK Administrators Posts: 14,058
    Moderator
    Answer ✓
    Hi @bluefoam
    Welcome to the community!
    Since the support for the device has been discontinued; from the development side, there are no software updates planned at this point.

    Regards, Vikram
  • VikramK
    VikramK Administrators Posts: 14,058
    Moderator
    Answer ✓
    I am not sure if we have released a firmware update for the device for the last few years.
    Also, I don't know since when was the last time you updated the Vio.

    If there was an intermediate update released that should surely be offered in the latest Vio app.

    Thanks, Vikram
  • VikramK
    VikramK Administrators Posts: 14,058
    Moderator
    Answer ✓
    @bluefoam
    v4.0.621 is the latest for the TomTom Vio.

    Regards, Vikram
  • bluefoam
    bluefoam Registered Users Posts: 5
    Apprentice Seeker
    Answer ✓
    Thanks, I appreciate your support

Answers

  • VikramK
    VikramK Administrators Posts: 14,058
    Moderator
    Answer ✓
    Hi @bluefoam
    Welcome to the community!
    Since the support for the device has been discontinued; from the development side, there are no software updates planned at this point.

    Regards, Vikram
  • bluefoam
    bluefoam Registered Users Posts: 5
    Apprentice Seeker
    Thanks Vikram, I appreciate your response. However it does not answer my question.

    Will my device receive any previously released updates? I'm not asking of you plan to provide new updates...
  • VikramK
    VikramK Administrators Posts: 14,058
    Moderator
    Answer ✓
    I am not sure if we have released a firmware update for the device for the last few years.
    Also, I don't know since when was the last time you updated the Vio.

    If there was an intermediate update released that should surely be offered in the latest Vio app.

    Thanks, Vikram
  • bluefoam
    bluefoam Registered Users Posts: 5
    Apprentice Seeker
    Hi Vikram,
    I haven't used the device in 5 years. If (theoretically) there was a firmware update 4 years ago, which is not yet on my device... Will that update be pushed to my Bio now that I have connected it again?
  • bluefoam
    bluefoam Registered Users Posts: 5
    Apprentice Seeker
    My current firmware is 4.0.621

    Is there a more recent version?
  • VikramK
    VikramK Administrators Posts: 14,058
    Moderator
    Answer ✓
    @bluefoam
    v4.0.621 is the latest for the TomTom Vio.

    Regards, Vikram
  • bluefoam
    bluefoam Registered Users Posts: 5
    Apprentice Seeker
    Answer ✓
    Thanks, I appreciate your support