Refund — TomTom Community

Refund

AndyNaylorAndyNaylor Posts: 1 [New Seeker]
edited March 19 in TomTom Services
Has anyone tried for a refund on live subscription not having been used due to Covid lockdown. I can’t find any way to contact someone to speak to..!!

Answers

  • DougLapDougLap Posts: 8,666
    Superuser
    Hi @AndyNaylor

    You need to contact Customer Support via Chat to see what if anything they will do.

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    If the above does not work as described try another web browser.

    Doug
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