New Speed Camera Subscription will not appear in MyDrive Connect.

GeoffBurrell
GeoffBurrell Registered Users Posts: 2
New Seeker
in TomTom Services
My Speed Camera subscription had expired. I purchased a new subscription and have a email receipt. MyDrive Connect still insists that my subscription (old one assumed) has expired. Nothing seems to shake this belief. How can I proceed?
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Best Answer

  • GeoffBurrell
    GeoffBurrell Registered Users Posts: 2
    New Seeker
    Answer ✓
    Thank you Vikram. I take this to mean that the subscription is in the "pipeline" and the update or download button will become live on the next Tuesday or Thursday.
    Geoff

Answers

  • VikramK
    VikramK Administrators Posts: 14,024
    Moderator
    Hi @GeoffBurrell
    Welcome to the community! The new subscription you ordered is showing active on your account.
    What do you see as the status on the device.
    The updates for speed cameras are offered twice every week(Tuesday and Thursday)

    Regards, Vikram
  • GeoffBurrell
    GeoffBurrell Registered Users Posts: 2
    New Seeker
    Answer ✓
    Thank you Vikram. I take this to mean that the subscription is in the "pipeline" and the update or download button will become live on the next Tuesday or Thursday.
    Geoff

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