I have a built in navigation in my Mazda CX5. TomTOM Connect is not recognising the SD Card

kjgb Registered Users Posts: 6
Apprentice Traveler
All previous updates have been successful. I decided to update. I followed the usual process. I even downloaded the TomTom Connect app/software from scratch as its a new computer. But for some reason the SD Card reader which seems to be working fine is not even registering on the TOMTOM Connect app. The navigation system in the car seems is still working perfectly before this attempt and is still working fine now although I have not been able to update the card.