I have purchased map but tomtom home says that my device is no longer supported I want a refund

JohnGerrard Registered Users Posts: 1
New Seeker
edited August 2021 in Map purchase & installation
How do I get a refund


  • DougLap
    DougLap Posts: 9,945
    Hi @JohnGerrard

    You will need to contact Customer Support.

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is available during working hours Monday/Friday and is busy so you may have to try a few times.

    If the above does not work try using another web browser.