Traffic and Speed Cameras

BVP808V
BVP808V Registered Users Posts: 2
Apprentice Seeker
edited March 2021 in TomTom Services
Hi

I renewed my traffic and speed cameras on the 25th February and they are still not available, has anybody else had this issue?

Answers

  • Jason_d
    Jason_d Registered Users Posts: 1
    New Seeker
    Yes, very frustrating
  • DougLap
    DougLap Posts: 9,946
    Superuser
    Hi @BVP808V @Jason_d

    Since so many are working from home is seems that purchases can be taking longer to be allocated to the relevant account. This may sort itself soon in the meantimee you could contact Customer Support who can resolve the issue whilst you are on.

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    If you have an issue try another web browser.

    Doug
  • BVP808V
    BVP808V Registered Users Posts: 2
    Apprentice Seeker
    Thank you I will try this now