TomTom Carminat - "Can't use the map on this Device"

pekkaakujaervi
pekkaakujaervi Registered Users Posts: 3
Apprentice Traveler
edited November 2020 in Built in car navigation
Hi,

I recently started getting "Can't use the map on this Device: Scandinavia 918" error in my TomTom Carminat (Renault Megane). Any advice on how to fix this issue?

Thanks
Pekka

Best Answer

Answers

  • DougLap
    DougLap Posts: 10,116
    Superuser
    Hi @pekkaakujaervi

    Hopefully @VikramK can sort your Map out. Look back here later.

    Doug
  • pekkaakujaervi
    pekkaakujaervi Registered Users Posts: 3
    Apprentice Traveler
    That did the trick, maps are working again! :) Thank you very much for the help @VikramK
    Yes, I've noticed that the maps are a bit out of date. I'll consider getting a subscription.

    Thanks again and have a great weekend!

    Best regards,
    Pekka


  • DougLap
    DougLap Posts: 10,116
    Superuser
    Hi @pekkaakujaervi

    Glad you are sorted.

    Doug
  • slawny
    slawny Registered Users Posts: 3
    New Seeker
    Im geting the same error. I bought car and have card with Central_and_Eastern_Europe map. What shoud I do to fix this problem?
  • DougLap
    DougLap Posts: 10,116
    Superuser
    Hi @slawny

    Let’s see what @VikramK has to say after he has looked at whether he needs to sort the map out. Look back here on Monday.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,540
    Moderator
    Hi @slawny
    Welcome to the community!
    Map activated! Please follow the same steps I advised above :)
    Regards, Vikram
  • slawny
    slawny Registered Users Posts: 3
    New Seeker
    OK. I open SC card in windows. Delete folder Central_and_Eastern_Europe. Start Tomtom Home and? I cant find this map for download.
  • slawny
    slawny Registered Users Posts: 3
    New Seeker
    Ok I find it. Just need open 3-4 times update options. We'll see.