Wrong Postal Codes for Singapore — TomTom Community

Wrong Postal Codes for Singapore

mictiemictie Posts: 7 [Apprentice Seeker]
Postal Codes for Singapore are wrong - My place is displayed app 200m off.
Just for info: in Singapore every building has its own Postal Code, and this the most reliable way to find a building.
BTW, the codes are OK with TomTom Go and TomTom Nds, but these have outdated maps...

(using the most recent beta version 7.451.0 (8531), Nav Engine V25.3.0)

Best Answer

  • lampardlampard Posts: 5,219 Moderator
    Accepted Answer
    Thanks, @mictie !

    I've sent this to my team to investigate further.

    Best, lampard

Answers

  • lampardlampard Posts: 5,219 Moderator
    Hi @mictie

    Is this happening for all the postal codes in Singapore? Can you provide us with a few examples of postcodes that are incorrect?

    Regards, lampard
  • mictiemictie Posts: 7 [Apprentice Seeker]
    Ok, I looked a little deeper into the issue ...
    Most places are displayed 20 - 300 meter off.
    The addresses in the database seem to be right and correct, but something seems off with the search algorithm.
    If I key in an address eg. '131b Kim Tian Road', it also shows the correct postal code '162131', and the correct location.
    If I key in the postal code '162131', it shows a location on Kim Tian Road app 200 meter off.
    The same behaviour is true for many other addresses.
    Eg: 78 Changi Road, Singapore 419714 or 623 Bukit Batok Central, Singapore 650623
    ...they all show a nearby point.

    When using the aged 'TomTom Go'-application, keying in the postal-code, always shows the right location.
    But, https://mydrive.tomtom.com/ - shows the same wrong place as AmiGo

  • lampardlampard Posts: 5,219 Moderator
    Accepted Answer
    Thanks, @mictie !

    I've sent this to my team to investigate further.

    Best, lampard
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