Start 62 does not connect to MyDrive connect

Arthunting
Arthunting Registered Users Posts: 1
New Seeker
edited February 2021 in Devices using MyDrive Connect
When connected, it constantly tries to update, and so on endlessly
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  • VikramK
    VikramK Administrators Posts: 14,062
    Moderator
    Hi @start62
    Welcome to the community!
    Try the steps below-

    1. Close/Quit MyDrive Connect
    2. Delete the HOME3 folder located at

    Windows- GO TO- C:\Users\"Your Username"\AppData\Local\TomTom\
    Mac- Users\Username\Library\Application Support\TomTom\

    Open MyDrive Connect and now check for updates again.
    When updates are offered using the My Content tab at the top to download one update at a time using the check box on the right side.

    x79avyw1pt9y.png

    Thanks, Vikram

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