Problem with the map on Renault Clio — TomTom Community

Problem with the map on Renault Clio

NloveNlove Posts: 3 [New Seeker]
edited February 16 in Built in car navigation
My Tom Tom in my clio is showing this error.
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Answers

  • NloveNlove Posts: 3 [New Seeker]
    Any help would be appreciated. Brought car and they said it was working. The SD card just shows an egg timer. Then we used another sd card and loaded the files from the Renault card to this one and got the above.
    Thanks in advance.
  • VikramKVikramK Posts: 12,853 Moderator
    Hi @Nlove
    Welcome to the community! The device is not linked to your TomTom account so I am unable to review the subscription/services status.
    Do you have a serial number? Have you tried checking for updates in TomTom HOME?

    Thanks, Vikram
  • NloveNlove Posts: 3 [New Seeker]
    Thank you. I have only just brought the car and they said it was working and it hasn't since I got it 2 weeks ago. Where would I find the serial number please as it is built in . Thanks.26l407vq82t8.jpg

    This picture is what I was getting with the sd card supplied with the car. The other 2 pictures were of an new ad card copied from the 1st and updated.
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