Answers

• tfarabaugh Posts: 16,626
  Superusers

  February 12

  There are no updates, TT Sports went out of business over 3 years ago and ceased all production and development. First thing to try is a factory reset, which generally resolves most issues. Before pairing, you should turn off BT on all the other devices you have tried pairing them to, as BT is a one-to-one relationship, so it can only play on one device at a time. Any of these devices could be stealing the signal first. Alternately, go outside away from the other devices so they are all out of range before trying to pair the headphones. Make sure the headphones are in pairing mode while on the clock screen and then press up to have the watch search for it (don't go into search mode on the watch first). On most headphones you need to press and hold the power button for an extended period to get into pairing (check the instructions for your headphones). Once they are paired you do not need to pair again, but make sure the headphones are turned on while on the clock screen and then press up to have the watch search for it (don't go into search mode on the watch first). This works for me every time. If I do it the other way and got to search first it often won’t find them. Finally, make sure you are not putting the headphones into pairing each time. On some models if you hold the power button for a second too long it will put it into pairing mode. For pairing purposes, leave the headphones sitting on the watch so they are as close as possible. And again, make sure you are in clock mode before going into pairing mode (just like when you turn them on to listen) and only press up once you have gotten the confirmation from the headphones that they are in pairing mode.
  

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• Smjlc Posts: 2 [New Seeker]

  February 12 edited February 15

  Thanks a lot for the help. With the headphones, I've tried everything. The only thing I didn't do was actually try the reset to reset the factory settings. With the headphones I've tried, the strangest thing is that it pairs normally the first time, then disconnects and connects again😞
  
  Mod edit: Machine translated from Portuguese!

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• tfarabaugh Posts: 16,626
  Superusers

  February 13

  Do you also have them paired to your phone? Your phone may be stealing the signal.

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