GPRS disconnected on GO 6200

dominator100
dominator100 Registered Users Posts: 7
Apprentice Seeker
edited January 2021 in Devices using MyDrive Connect
my 6200 GPRS is showing Disconnected and I'm now having to use my phone data for traffic and speed cameras. Any help please I have to use this daily as I'm a trade plater
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Comments

  • rider1rider
    rider1rider Registered Users Posts: 1,487
    Exalted Pioneer
    are you driving in Switzerland?
    or else try https://help.tomtom.com/hc/en-us/articles/360014530220-TomTom-Traffic-or-LIVE-services-isn-t-working
  • TheLord
    TheLord Registered Users Posts: 1
    New Traveler
    edited February 2021
    Hi rider1rider I have the same problem and I and I actually live in Switzerland, how come you asked, I didn't find any reference to any problems in this country in the article you reported.

    Any way many thanks for reporting that Article I will try to follow those steps to get it working again.
  • DougLap
    DougLap Posts: 10,034
    Superuser
    Hi @TheLord

    The 2g mobile system was turned off in Switzerland in January so the inbuilt sim will no longer work. You will need to connect you phone to restore the Traffic facility. For your info Tomtom suggest that if you use Traffic data for about 1 hour during high traffic density for about a month you will use about 7mb of Data.

    Doug

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