Answers

• Willy875 Posts: 870 [Revered Pioneer]

  January 23

  Hello You must contact Tomtom support to restore your rights to the lifetime update.

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• garrypaul Posts: 2 [New Seeker]

  January 23

  can't get them no number or email

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• Willy875 Posts: 870 [Revered Pioneer]

  January 23

  https://help.tomtom.com/hc/en-gb/articles/360015568919

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• Willy875 Posts: 870 [Revered Pioneer]

  January 23

  https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560

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• DougLap Posts: 7,640
  Superuser

  January 23 edited January 23

  Hi @garrypaul
  
  Hopefully @VikramK or @lampard will pick this up on Monday and sort /correct your settings on the TT servers. Look back here Monday to see what they have to say.
  
  Doug

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• VikramK Posts: 11,472 Moderator

  January 25

  Hi @garrypaul
  Welcome to the community! I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.
  
  
  
  Regards, Vikram

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• Flakon Posts: 2 [Apprentice Traveler]

  February 3

  Hi guys,
  I have same issue with my 6250. It comes with lifetime traffic and shows two weeks left(expires soon)! Could you help me please!
  thanks

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• YamFazMan Posts: 19,094
  Superusers

  February 3 edited February 3

  Hi
  @Flakon
  Welcome to the site....
  @VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status.....
  
  Stay Safe... ATB YFM
  

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• VikramK Posts: 11,472 Moderator

  February 4

  Hi @Flakon
  
  Welcome to the community!
  
  I have asked the team to fix the services for your TomTom, please do a soft reset and check again.
  
  Regards, Vikram

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• Flakon Posts: 2 [Apprentice Traveler]

  February 4

  Looks like it works properly. Thank you both

  1