Cancel subscription on GO Navigation app
Syzygy6
Registered Users Posts: 7 
Master Traveler
Master Traveler
I do not wish to pay the upcoming subscription and wish to cancel?
I have tried for the last hour to cancel, but the app doesn't seem to work as
I cannot find the cancel section it just keeps asking me to renew for monthly
increments? I've tried my Tom Tom account and the subscription isn't shown there.
I've tried the app but cannot cancel? Any ideas please?
I have tried for the last hour to cancel, but the app doesn't seem to work as
I cannot find the cancel section it just keeps asking me to renew for monthly
increments? I've tried my Tom Tom account and the subscription isn't shown there.
I've tried the app but cannot cancel? Any ideas please?
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Comments
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Go to Settings in your iPhone > your name > subscriptions and look for TomTom. Here you can end your subscription.1
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Tried that all I'm presented with is monthly up to yearly renewal?
Can I assume that it is NOT an automatic renewal? But you need to manually
renew each time it expires?0 -
No, it is an automatic renewal unless you cancel it in time.0
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This is absolutely wicked. I'm an IT professional and can't work out how to cancel. Totally inadequate instructions.0
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Ken_Fucked wrote: »This is absolutely wicked. I'm an IT professional and can't work out how to cancel. Totally inadequate instructions.
Hello It is Apple that manages the subscription, you have to disable automatic renewal from the account management page of the App Store.5 -
In the settings described above, scroll down to the bottom under the subscription rates and you will see the cancellation button.
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Totally crap, why is it so difficult to find 'Subscriptions' tab on my account?0
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FOUND IT! Why so complicated - load the TomTom App onto your i-phone, when it has loaded up - Log in and go to Subscriptions , scroll down to Cancel, you'll get asked lots of reasons why, but confirm CANCEL.0
