Can Bluetooth fail after a Map update be fixed?

Lost_Sole
Registered Users Posts: 7 
Master Traveler

Master Traveler
After an excessively difficult map update, my TomTom no longer can find a Bluetooth phone connection that it could find before. Is there any hope, or is the SatNav now an updated brick?
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Seemingly, the problem was not with the TomTom, but the phone.
I had tried re-setting things, I had tried plugging things in an out, and none of it helped.
What I had overlooked was that while I was doing a major update on the TomTom and there were enough problems with getting the TomTom started again after that, I had also done a minor update to the phone (Honor S8).
So, of course, it was the update to the phone that stopped it/bluetooth being discoverable.
I only realised, after a lot (and I really mean that) of messing about, I got the TomTom to discover neighbours phones, and not mine. If it hadn't been for that I'd still be trying to find a problem with the TomTom.
All that said, the new TomTom software is a step backwards in some small ways for usability.
Anyway, thanks for your concern.0 -
Just in case anyone else has the same problem, I did eventually get it working again. I followed the instructions here,.
(An 8S is and isn't an Android phone - It has Huawei's modified version of Android, which should be similar to unmolested Android...but, who knows?)
I would assume that these instructions, while a bit clunkily written, would eventually turn out to work for other Android phones..
I had to do several additional things at the end:- I had to ignore the fact that it was sometimes able to find neighbour's phones and sometimes able to find the TomTom...just delete all, until successful.
- It then paired (from TomTom Services > Traffic), but quite slowly
- When it seemed connected (it was never totally stable, so you have to be careful when exactly you go) return to the main screen
HTH
Mark2