No voice directions on GO 620 — TomTom Community

No voice directions on GO 620

brnn69brnn69 Posts: 2 [Apprentice Seeker]
Hello I have a new TomTom GO 620 I have owned earlier TomTom Navigation devices and had no issues. On a just completed road trip and visiting an unfamiliar city I set the address I wanted using 'search', 'drive', 'lets go' the location was approx. 10km away and the device work perfectly with good clear instructions. Several hours later when I needed to return to my Hotel I selected the Hotel address from my 'My Places' as I had saved the location from when I actually arrived in the city. On the return journey the device did not give any directions or voice instructions and I got lost I pulled over several times and attempted to reset my destination and ultimately deleted the prior journey's and started with a new destination and still I received no directions or instructions from the device. At all times my device was connected to my vehicle WiFi and was fully charged, this event It was a very stressful experience and obviously unsafe as the primary purpose for using a GPS device for me is safer driving. It was by pure chance some 60 minutes later while criss crossing streets and intersections that I spotted a street sign for the street my Hotel was located in and was able to return in one piece.
Why would my GO 620 not not be operating correctly?

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Answers

  • brnn69brnn69 Posts: 2 [Apprentice Seeker]
    Thanks for your reply Lochfrass the voice control was off a case of FFS (fat finger syndrome) a bit of a 'duh' it was the co pilot though!
  • LochfrassLochfrass Posts: 14,545
    Superusers
    No problem. You are not the first to whom this has happened. ;)
  • turnpowerturnpower Posts: 3 [New Seeker]
    i have the same problem but my voice setting are all on one day fine the next stopped working but volume level is high and not in mute mode
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