GO 6200 - Speed Cam Updated - Europe
i recently bought a Go 6200 to replace my ageing XL and when I go into my account I see an offer for Speed Cam Updated - Europe for .99 for 6 months. I thought this was free under the lifetime of the product. Does that mean I have to get an extra subscription for speed cam update?
thanks
Best Answer
-
VikramK Posts: 11,169
Moderator
Hi @Caherconree
Welcome to the community! For the device serial number ending- 649, the speed cameras updates are for lifetime. You don't have to order a different subscription.
Regards, Vikram1
Answers
Superuser
Hopefully @VikramK or @lampard will pick this up and check your units settings on the TT servers. Look back here Monday to see what they have to say.
Doug
Welcome to the community! For the device serial number ending- 649, the speed cameras updates are for lifetime. You don't have to order a different subscription.
Regards, Vikram
I have a GO 5200, and this morning entering my account I saw this: I see an offer for Speed Cam ... Why?
I have a Lifetime Speed Cam service.
GO 5200 serial number (... I00944)
thanks a lot
You have a valid lifetime subscription(speed cameras) on your GO 5200.
Could you share a screenshot of the offer message. I will this reported to my team.
Regards, Vikram.
you have news?
I still find the Speed Cameras offer active.
Thanks
On checking my GO5200; Sounds & Warnings Speed cameras & hazards is ON.
Does that mean my satnav does have speed cam enabled or not? Should I have activated speed cam? I am confused. (which is very easy to do, I am afraid)
There is an active subscription for lifetime speed cameras on your GO 5200 TomTom. Just ignore the marketing ad.
@Lepre
I have reported this to our team. I am waiting for an update. For the time being, please ignore the ad.
Thanks, Vikram
I have not had more news about the Speed Cameras subscription on my GO 5200, it is always active as in the previous photo!
thanks a lot
I have not received an answer on this subscription since December 2020, the assistance cannot be contacted, who should I ask for an answer?
Superusers
I and some other users missing Speedcamera updates too.
What does your device show when you tab on menu/Settings/System/Info and there tap on Camera-Updates?
since last week no updates arrive, now I don't see anything! No update.
Superusers
It should say "Activated"
yes Yes, all activated!
Superusers
Maybe the fault lies at TomTom
Superusers
Can you please check for updates on your device. It seems now fixed.
https://discussions.tomtom.com/de/discussion/comment/1743735/#Comment_1743735
I confirm, updates have arrived!
Thank you very much and have a nice day