No route through blackwall runnel — TomTom Community

No route through blackwall runnel

Night riderNight rider Posts: 6 [Apprentice Seeker]
edited January 18 in Map quality
Hi all,

Have been noticing of late that my device ( go 620 professional ) will not navigate through blackwall runnel northbound.

My vehicle height is set at 3.5 metres .

Southbound is not a problem.

Only way to get it to allow this route is to switch vehicle type to car.


I have reset the device and nothing has changed .

Settings are checked and tunnels are allowed


Alan.

Best Answer

  • NiallNiall Posts: 10,904
    Superuser
    Accepted Answer
    @Night rider

    Have had confirmation that the heights for the two tunnels will be fixed in the next map release (towards the end of Feb 2021)

Answers

  • NiallNiall Posts: 10,904
    Superuser
    @Night rider

    There is a known glitch with the height of both tunnels being the same lower height
  • Night riderNight rider Posts: 6 [Apprentice Seeker]
    Thanks for the info.

    Hopefully it'll be sorted sooner rather than later

    🤞
  • NiallNiall Posts: 10,904
    Superuser
    Accepted Answer
    @Night rider

    Have had confirmation that the heights for the two tunnels will be fixed in the next map release (towards the end of Feb 2021)
  • Night riderNight rider Posts: 6 [Apprentice Seeker]
    That's great news

    Thanks for the update / confirmation

    Regards
    alan
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