How do I reset my GO Premium X?
I have a Go Premium X that I purchased in November 2020. Part way through a recent trip the device displayed a black screen with the 'not connected to computer' image and then shut itself down. When I try the reset method described in the help videos, the device does not display white text at any point and I am presently at a loss as to how to get the device to reset. Any help would be greatly appreciated.