Single subscription for Android & iOS
earde
Registered Users Posts: 7 
Apprentice Traveler
Apprentice Traveler
I have TomTom go on my iPhone with a half year subscription, I just receifed a reminder thta this subscription will automatic renew.
I also bought a new Xiaomi Redmi Note 9S and want to use TomTom Go on that phone to.
But if I log in on that device on Tomtom, it tells me there is no active subscription found for this TomTom account and i get only the option of buying a subscription, what is wrong?
At ''restore purchases'' it tells me I am logged in as the right user, please help?
I used a giftcard on this android but just for a game, my subscription on the iPhone is payed trough iTunes
I also bought a new Xiaomi Redmi Note 9S and want to use TomTom Go on that phone to.
But if I log in on that device on Tomtom, it tells me there is no active subscription found for this TomTom account and i get only the option of buying a subscription, what is wrong?
At ''restore purchases'' it tells me I am logged in as the right user, please help?
I used a giftcard on this android but just for a game, my subscription on the iPhone is payed trough iTunes
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Comments
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If you want a subscription for your Xiaomi you will need to pay for it. The current TomTom subscription system, relying on payments via iTunes or the Google Play Store, keeps the iOS and Android subscriptions separate and independent. If you only want to pay for one subscription then you will need to choose between those two platforms.5
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Thank you for the fast reply,
I do not care paying for the use of TomTom, i like the software, but i feel ''lured'' and ''cheated'' because, i started with TomTom West Europe from day 1 with payed subscriptions (on all platforms) than I was forced to switch to TomTom go to keep using traffic information, than TomTom is forcing me to make an account and Pay on the name of that account for a subscription, Now I am confronted with that TomTom is not connecting my Subscription to my account but to the way of billing???
What next, I pay a subscription with a creditcard and need to buy another subscription to pay with PayPal?? I will post this way of ''luring'' somebody to pay 2 times for only one person using the account and software.
It is a good way of letting me jump over to Google maps, who is not having this problem
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Arrghhh this is super annoying. I've had a 3 year subscription across iOS and Android but it's about to expire.
Now I need to pay twice for the same thing!0
