Where do I download the Windows application to connect to my watch? — TomTom Community

Where do I download the Windows application to connect to my watch?

mrzurkonmrzurkon Posts: 1 [New Seeker]
Hi!

I have an older GPS watch that I can't connect to via bluetooth. So I thought I would try and update the firmware in it. But where do I download the app that lets me do that? I have been searching everywhere but can't find a link anywhere. Any ideas or a working link to that app would be great! :)

Answers

  • tfarabaughtfarabaugh Posts: 16,622
    Superusers
    https://help.tomtom.com/hc/en-gb/articles/360013957779

    You most likely have the latest firmware, it has not been updated since TT Sports went out of business over 3 years ago. You should try to reset the connection following these steps. First need to remove the watch from the phone's BT menu (in iOS you have it forget the device) after you reset or try pairing again and remove the TomTom_MySports folder from the internal storage of the watch (plug it into a computer and you will see it as a hard drive and can delete it there). The steps are: uninstall the app, remove or forget the watch from the phone's BT menu, factory reset the watch, reinstall the app, select Pair New on the app, select Pair New on watch (press down from the clock and select Phone>Pair New, not Sync) and follow the prompts on the phone. You should not be pairing the watch first through the phone's BT menu; it is all done through the app and you must have the phone forget the watch in the BT menu before re-pairing.
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