No traffic information and camera's on Trucker 5000

Trucker620 Registered Users Posts: 6
Apprentice Traveler
edited December 2020 in TomTom Services
no GPRS connection...FAQs and Tomtom Suport haven,t answer...After soft and hard reset no change...


  • YamFazMan
    YamFazMan Posts: 20,998
    Welcome to the site
    Check... Tap 4Dot (.... Menu) → Setting → System → About…
    Scroll down to Data Connection & GPRS Status....
    What does the device report...???
    Is the GPRS Status... Connected ???
    Are the following displaying any Numbers ???
    SIM ID
    GPRS Model

    Stay Safe... ATB YFM
  • Giodito
    Giodito Registered Users Posts: 1
    Apprentice Seeker
    Same problem. GPRS model is 16.00.152. No updates availableon myDriveConnect.