Contact customer support — TomTom Community

Contact customer support

Dj_Eddie1234Dj_Eddie1234 Posts: 21 [Apprentice Traveler]
edited January 5 in Travel lounge
I need to contact customer support if there is such a thing these days too get to the bottom of the issue on my trucker 6000 I just seem to be going around in circles with it never working correctly

Comments

  • YamFazManYamFazMan Posts: 19,429
    Superusers
    Hi
    @Dj_Eddie1234
    Welcome to the site....
    Contacting Tomtom Support….
    Due to COVID-19 the phone service has been suspended
    For Tomtom Support Email or Chat lines...
    (Monday to Friday Normal Office Hours)

    The way of contacting Customer Services has changed

    (1)... A couple of Tips when Contacting Tomtom Support....
    Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
    _________________________

    (2)... Tomtom FAQ … How to Contact Tomtom Support....
    Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

    Stay Safe... ATB YFM
  • DougLapDougLap Posts: 7,956
    Superuser
    Hi @Dj_Eddie1234

    You could also try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    Doug
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