Remote control fitted to my 2012 Renault Traffic has stopped working — TomTom Community

Remote control fitted to my 2012 Renault Traffic has stopped working

365Days365Days Posts: 2 [New Seeker]
edited January 6 in Built in car navigation
I've fitted new AAA batteries but no blue light appears on the remote. Has anyone come across this problem before at all

Answers

  • rider1riderrider1rider Posts: 1,210 [Exalted Pioneer]
    which model is it
  • 365Days365Days Posts: 2 [New Seeker]
    Hi thanks for getting back to me. I've attached a couple of photos showing the remote

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    qb4fpcpo3rb7.jpg
  • John-JayJohn-Jay Posts: 736 [Revered Pioneer]
    Hi, @365Days ,

    Can you double-check that the new AAA Batteries are working &, also, double-check that you have installed them correctly!

    I don't know this particular Device, but it is very common for such Batteries to need to be fitted in opposite directions to each other!

    NB:- From TomTom's Instructions for the Remote Control:-
    Place the batteries in the remote control. Make sure you put the batteries in the correct way round, as shown on the remote control.
  • YamFazManYamFazMan Posts: 20,316
    Superusers
    edited January 5
    Hi
    @365Days
    I am not sure how that system works ??? Whether its RF (Radio Freq) or IR (Infrared)
    But if it's an IR (Infrared) remote....
    If you look at the transmitter end of the remote through a digital camera and operate the remote, if it's working you will see the flashing IR signal in the camera viewfinder....

    Stay Safe... ATB YFM
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