How can I claim for a paid subscription that is not available in the download content

ATG_21
Registered Users Posts: 2 
New Seeker

New Seeker
I have purchased an annual subscription to Radars and paid for it. The system does not allow me to download and activate the paid product.
Mod edit: Machine translated(Spanish)
Mod edit: Machine translated(Spanish)
0
Best Answer
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Hi @ATG_21
Welcome to the community! I don't see the order has been allocated to your account. Please get in touch with our customer service with the order number, and they will sort out the subscriptions on the account.
https://help.tomtom.com/hc/en-gb/articles/360015568919
Thank you, Vikram
Thanks, problem solved...1
Answers
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Hi @ATG_21
Welcome to the community! I don't see the order has been allocated to your account. Please get in touch with our customer service with the order number, and they will sort out the subscriptions on the account.
https://help.tomtom.com/hc/en-gb/articles/360015568919
Thank you, Vikram1 -
Hi @ATG_21
Welcome to the community! I don't see the order has been allocated to your account. Please get in touch with our customer service with the order number, and they will sort out the subscriptions on the account.
https://help.tomtom.com/hc/en-gb/articles/360015568919
Thank you, Vikram
Thanks, problem solved...1