No bluetooth, no wifi connection
I have bought a Tomtom Go Professional 6250.
I cannot connect to my phone via Bluetooth.
On my phone
- Bluetooth is enabled
- Bluetooth internet sharing is enabled
- Tomtom Mydrive App installed
My phone does not recognize my Tomtom device. App says: “Generic not paired” and “Device not in range”. After reading in the QR code from Tomtom, my phone displays a message, that says, connection was unsuccessful.
I cannot connect to my wifi router either. Tomtom does not even recognize any available wifi networks, although we have here quite a few residential wifi signals, as I live in a blockhouse. I have a router, which works with 2,4GHz, as well as 5GHz.