Big Sur versie 11.1 — TomTom Discussions

Big Sur versie 11.1

Nelsie1947
Nelsie1947 Registered Users Posts: 3
Apprentice Seeker
edited December 2020 in Devices using TomTom HOME
Is system Big Sur version 11.1 working together with TomTom Home ?

Best Answer

  • macboy
    macboy Registered Users Posts: 10
    Master Explorer
    edited December 2020 Accepted Answer
    As far as anyone here knows, TomTom has NO solution to the issue. The current version of HOME does NOT work with Big Sur. They have given no reply as to when we can expect a fix and barely report that they're working on one.

Answers

  • VikramK
    VikramK Registered Users, Administrators Posts: 13,091
    Moderator
    Hi @Nelsie1947
    Welcome to the community! We have seen some compatibility issues.
    There is a ticket we have raised to investigate the problem. I would suggest that you report this to our customer services team.

    Regards, Vikram
  • macboy
    macboy Registered Users Posts: 10
    Master Explorer
    edited December 2020 Accepted Answer
    As far as anyone here knows, TomTom has NO solution to the issue. The current version of HOME does NOT work with Big Sur. They have given no reply as to when we can expect a fix and barely report that they're working on one.
  • Nelsie1947
    Nelsie1947 Registered Users Posts: 3
    Apprentice Seeker
    Clear answer on my question, I wait and try to get my money back.
  • BillDal75
    BillDal75 Registered Users Posts: 0
    Apprentice Seeker
    I've updated MyDrive Connect to the latest (Nov. 2020) version and only get a blank screen. Device and app both rebooted several times. Device shows it is connected to the computer. Deleted the app and reinstalled – looked normal but wouldn't allow me to do anything until I installed the Nov. update, then back to the blank screen. Looks like a problem with the latest update and perhaps conflict with Big Sur.
  • Michiel_K
    Michiel_K Registered Users Posts: 1
    Apprentice Seeker
    bad service if TOM TOM-home is not working on Big Sur. Apple is not important for customers?
  • Nelsie1947
    Nelsie1947 Registered Users Posts: 3
    Apprentice Seeker
    I'm still waiting for the answer is Big Sur 11.1 system the problem?