screen light Go60
DirectieVC4325F02207
Posts: 3 [Apprentice Seeker]
How can the dimming of the screenlight when powercable is connected be changed, to remain a bright, readable screen?
0
GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
DirectieVC4325F02207
Posts: 3 [Apprentice Seeker]
Answers
Superusers
@DirectieVC4325F02207
Welcome to the site....
The Previous NAV4 and Latest (NAV5 Wi-Fi) devices are quite power hungry and can go into "Power saving mode" if not supplied with enough power
Are you using the Tomtom supplied cable and Tomtom supplied Power Adapter
The Charger Adapter and USB Cable supplied by Tomtom WILL run and charge the device at the same time
Many 3rd parties Mismatched Charger Adapters won't run and charge the device at the same time
See... It's not simply a power thing.....
https://discussions.tomtom.com/en/discussion/comment/1182024/#Comment_1182024
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When the device is In use they are designed to be always connected to a power supply
The Tomtom supplied Power Adapter is rated at 5Volts 1.2Amps
Even after you have recharged the device externally via a mains' charger, when in use in the vehicle, they will still require being connected to a Tomtom supplied Power Adapter (Or a proven suitable 3rd party Power adapter)
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(1)... Do NOT attach them to a dashboard USB port in your vehicle as they normally only supply 500mAmp (0.5Amp) and are for data transfer and not supplying power: See... Note (1) & (2)
(2)... Using a NONE Tomtom 3rd party underpowered or a mismatched cigarette lighter charger can cause the device to go into Power Saving Mode: See... Note (1)
(3)... On the Models with a built-in SIM, the reduction of power to the SIM can cause the dropping of the traffic info....
Also see Note (3)
Note (1)... At an (Undisclosed) percentage of battery discharge, the device will try to save its power requirements by dimming the screen and eventually powers off the device... Devices with a built-in SIM Card may also lose Live Traffic services
Note (2)... A dashboard USB port can also fool a NAV4 Device into entering 'Updating Mode' and display the Connected to your Computer splash screen
Note (3)... I tried connecting my Tomtom GO 6200 to my Cars USB port, checked the connection status it reports 'Connected over USB' --> 'GPRS (SIM) Disconnected'
Stay Safe... ATB YFM
Thank you for your answer.
I have noticed the differences in the use of mixed powercables, therefore I opnly use the by TomTom supplied cable.
So, i am still stuck i think!
But thank you anyway!
Superusers
@DirectieVC4325F02207
OK, you mention using Tomtom USB cables... What about the Power Adapter ???
The symptoms you have are just like the ones in my Start 60 Tests....
See... It's not simply a power thing.....
Here... https://discussions.tomtom.com/en/discussion/comment/1182024/#Comment_1182024
Stay Safe... ATB YFM
It is working, the screen stays Bright when connected!
Maybe it even loads my battery correctly so i can use it also without the cable some time longer!
Superusers
@DirectieVC4325F02207
You're welcome, glad you're sorted
To help others in the community....
If my reply answered your question ???
Then on my Reply....
Please answer 'Yes' To... Did this answer the question? 'Yes'< >' No'
Stay Safe... ATB YFM