I have a problem when I wanted to update my NB1 with the new TomTom HOME (v2.20.15.105). My memory card was first not detected by TTH, but after I read about a known issue (with the loopdir folder) I followed the steps. The end result didn't solve the problem. I still cannot connect the memory with TTH. TTH keeps telling me there is an error on the card....
Information:
Navigation - Purchased in : Mazda NB1 Live - 2014
Computer - OS : MacBook Pro 2016 - Mac OS v10.15.6
Memory Card : detected as TOMTOMDISK
0
Comments
Welcome to the COmmunity! I would advise you to restore the SD card by following the steps here in the link (Start from step 3). It's the only option left other than trying on a different machine to update.
Regards, lampard
https://discussions.tomtom.com/en/discussion/1027012/renault-error-memory-card-not-initialized
After restoring my SD card with the backup made from the steps at https://help.tomtom.com/hc/en-gb/articles/360013961519 as suggested by lampard, and going back to my car and verifying the maps could load, I went back to my laptop and:
- deleted the 'loopdir' directory on the SD
- went back to the car and started with the SD card loaded (waited for the Nav to show up)
- went back to my laptop, inserted the SD, and started TomTom Home
Right away, the 'device' was recognized. It would seem then that formatting and restoring the card was not necessary, but deleting the 'loopdir' was all that was needed.Unfortunately, I don't have easy access to a Windows machine.
I'm using a 2012 MacBook Pro running MacOS 10.15.7 (Catalina)
If you cannot help, please refund my Live and Map update!