Start 60 Will not connect to win 10 laptop
XJ600
Registered Users Posts: 6 
Apprentice Seeker
Apprentice Seeker
Screen says no maps, cannot access main menu. Have Uninstalled MyDrive connect several times. Am using correct USB cable as supplied with 60. Cannot reset, have tried several times to reset.
0
Answers
-
Hi @XJ600
Hopefully this may help. Also hopefully @VikramK can ensure you will see the map to download from My Drive Connect.
https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1
Doug0 -
Tried the above, Is there a way of contacting TomTom direct rather than helpful individuals.
0 -
Hi
@XJ600
Contacting Tomtom Support….
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________
(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM0
