TomTom stuck on initial screen. How to fix?
I have a TomTom GO50/51. I was performing the update of maps and voice controls and during the installation process the TomTom stopped being recognized by the computer. The app mentioned to disconnect the usb cable and reconnect while the device kept saying to not disconnect during the process. After 2 hours of no changes I followed the instructions on the pc. That solved nothing, the device was recognized for about 2 minutes and disconnected again. It did the same for the ten times I tried.
I ended up having a device stuck in the "updating do not disconnect" screen for several hours. I then decided to follow the procedure for the soft restart, pressing the power button until the intro drums play. Ever since the device gets stuck on the initial screen and is not recognized by the computer. I cannot do anything with it now, there is no way even to start the recovery process.
How can this be fixed? Is there any way to reset the device for good and have it working again ?