Tomtom GO Basic (X84xxxxxx85) WIFI does not work
Glück
Posts: 2 [New Seeker]
edited December 2020 in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
Hello,
I am from Germany. I bought this Navi device GObasic last december 2019. Yesterday during my travel the device was shutdown and it cannot reboot. What shall I do? Thank you in advance for your support
Mod edit: Please don't post private or personal information on a public forum. Thanks!
I am from Germany. I bought this Navi device GObasic last december 2019. Yesterday during my travel the device was shutdown and it cannot reboot. What shall I do? Thank you in advance for your support
Mod edit: Please don't post private or personal information on a public forum. Thanks!
0
Answers
I have a GO 620 with WiFi purchased July 18. It has developed a fault when I key in my destination. The alpha-numeric input does not correspond to that keyed in, for instance if i press G, i get GG, it seems to be duplicating the input.
How can this be rectified? Help appreciated.
Superusers
Welcome to the site....
Have you tried a Soft/Drum roll restart on the device ??? This restarts the device's Operating System afresh
RESETTING YOUR NAVIGATION DEVICE
https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
Charge the device for at least 2Hrs….
(Preferably using something like a Smartphone Charger using the Tomtom USB lead)
OR have the device plugged into a power supply while the device is restarting
Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
You won’t lose anything; it’s just like rebooting your PC
I use a Soft/drum-roll start after any upgrade large or small.
It’s also useful to keep in mind for sorting out most minor niggles....
Stay Safe... ATB YFM
Superusers
@Glück
You're welcome, glad you're sorted
Happy Christmas, Stay Safe... ATB YFM