Answers

• VikramK Posts: 11,962 Moderator

  December 2020 Accepted Answer

  Hi @Mario_mng
  
  Welcome to the community!
  
  I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates in MyDrive Connect.
  
  
  
  Regards, Vikram

  0
• Mario_mng Posts: 2 [New Seeker]

  December 2020

  grazie, site stati velocssimi, servizio eccellente

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• Start60_START52 Posts: 2 [New Seeker]

  December 2020

  Hi! I think i have the same problem. Lifetime map disappearred on MyDriveConnect in MyContent and tomtom after unsuccessfull try to install full map, no possibility to install map, please help
  
  

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• DougLap Posts: 8,003
  Superuser

  December 2020

  Hi @Start60_START52
  
  Hopefully @VikramK or @lampard will pick this up tomorrow. Look back then to see what they have to say.
  
  Doug

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• VikramK Posts: 11,962 Moderator

  December 2020

  Hi @Start60_START52
  
  Welcome to the community!
  
  I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates in MyDrive Connect.
  
  
  
  Regards, Vikram

  0
• Start60_START52 Posts: 2 [New Seeker]

  December 2020

  Maps are available again,
  thank you

  1
• DougLap Posts: 8,003
  Superuser

  December 2020

  Hi @Start60_START52
  
  Glad you are sorted.
  
  Doug

  1
• RenatoJSM Posts: 2 [Apprentice Seeker]

  December 2020

  I also have the same problem.
  I go into Mydrive connect, but it doesn't give me maps available to install, despite having free maps for life.

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