Why can't I see my Phone symbol or active phone by voice command? — TomTom Community

Why can't I see my Phone symbol or active phone by voice command?

On start up my sat nav says it's connected but scroll through Menu their is no Phone symbol and it wont except incoming calls or make out going calls . Answer from Tom Tom was The phone symbol would not be reflected on the device as you have shared the images.
At the start when connected the device to the smartphone, it will be connected.

Comments

  • rider1riderrider1rider Posts: 772 [Revered Pioneer]
    factory reset device
    clear the pairing on the phone under bluetooth
    start with a fresh pairing and check
  • inawinkinawink Posts: 4 [Apprentice Seeker]
    thanks for reply I have try factory reset etc several times and tried using another phone, still can't get phone symbol to show in menu.
  • DougLapDougLap Posts: 7,981
    Superuser
    Hi @inawink

    I dd not think that the GO51 had a handsfree facility if that is what you re expected s it will not connect to your Phone other than via Bluetooth for traffic services etc.

    Doug
  • inawinkinawink Posts: 4 [Apprentice Seeker]
    You mean I can make a phone call from my Tom Tom Go 51
  • DougLapDougLap Posts: 7,981
    Superuser
    edited December 2020
    Hi @inawink

    No. I was saying I didn’t think a GO51 offered a Handsfree facility.

    I assume that any connection to a phone would be via Bluetooth and the connection would be to facilitate the downloading of Traffic Data.

    Doug
  • inawinkinawink Posts: 4 [Apprentice Seeker]
    Thanks Doug for your comments I think you are correct all I'll get is TOM TOM services and as I'm on pay as you go be charged for the privilege.
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