Why doesn't my new Samsung Galaxy A21 phone pair with my GO 620?

53musketry_85 Registered Users Posts: 1
New Seeker
how can I get my Samsung Galaxy A21s to pair with my GO 620. I have done a TomTom restart (drum roll) on the device and checked all the Bluetooth settings/tethering etc and downloaded MyDrive (again) to the phone.
No problems connecting with anything else via Bluetooth.