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I have just taken up discount offer of Speed Camera Updates on my Mazda NB1 device, is this update done remotely ( automatically) or do I have to update my SD card in my computer ?
I have rarely managed to update via my computer, as my SD card doesn't seem to be able to be read by my computer.
Welcome to the community! The speed cameras get updated over the air for LIVE devices when driving on a planned route.
It looks like you have subscribed to World Speed Cameras services instead of LIVE Services. The NB1 model comes with a built-in SIM to support that enabled it to get LIVE Traffic on the go. LIVE Services package also consists of Speed Cameras services/updates.
I subscribed to an online Tomtom offer for Speed Cameras, when I got an email saying my Speed Camera Alerts were deactivated, in fact they have not been working during the last 2 trips I have done, i do have them switched "On", but no response when approaching any cameras.
If on next trip ( no local speed cameras ) no cameras register I will come back or try your tomtom help suggestion.
Thank you for response.
Nigel
Speed camera warnings still not working ( 19th Dec 2020 ), i am paying for them & one post says they are activated in car via Live Services, but they dont work, I have downloaded latest Tomtom Home, but then it says my SD Card is write protected, so what do I do now ?
Would it be possible for TomTom to supply me a new SD card with everything totally up to date ?
This is beginning to get silly & i am considering stopping my direct debit, unless TomTom can help me resolve this problem, even more annoying that i cannot actually speak to anyone to sort it out !!
Nigel L
Answers
Hi Nigel
Welcome to the community! The speed cameras get updated over the air for LIVE devices when driving on a planned route.
It looks like you have subscribed to World Speed Cameras services instead of LIVE Services. The NB1 model comes with a built-in SIM to support that enabled it to get LIVE Traffic on the go. LIVE Services package also consists of Speed Cameras services/updates.
Speed cameras can also be installed using TomTom HOME software application. See also the article troubleshooting advice regarding the SD card not recognized-
https://help.tomtom.com/hc/en-us/articles/360013901620
Regards, Vikram
I subscribed to an online Tomtom offer for Speed Cameras, when I got an email saying my Speed Camera Alerts were deactivated, in fact they have not been working during the last 2 trips I have done, i do have them switched "On", but no response when approaching any cameras.
If on next trip ( no local speed cameras ) no cameras register I will come back or try your tomtom help suggestion.
Thank you for response.
Nigel
Would it be possible for TomTom to supply me a new SD card with everything totally up to date ?
This is beginning to get silly & i am considering stopping my direct debit, unless TomTom can help me resolve this problem, even more annoying that i cannot actually speak to anyone to sort it out !!
Nigel L