No traffic information and camera's on Trucker 5000

Trucker620
Registered Users Posts: 6 
Apprentice Traveler

Apprentice Traveler
no GPRS connection...FAQs and Tomtom Suport haven,t answer...After soft and hard reset no change...
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Hi
@Trucker620
Welcome to the site
Check... Tap 4Dot (.... Menu) → Setting → System → About…
Scroll down to Data Connection & GPRS Status....
What does the device report...???
Is the GPRS Status... Connected ???
Are the following displaying any Numbers ???
MCC/MNC
IMEI
SIM ID
GPRS Model
Stay Safe... ATB YFM1 -
Same problem. GPRS model is 16.00.152. No updates availableon myDriveConnect.0