iPhone 6 TomTom will not reload after iOS update offloaded Go — TomTom Community

TomTom GO Navigation app for iPhone

iPhone 6 TomTom will not reload after iOS update offloaded Go

vmaxvmaxovmaxvmaxo Posts: 3 [Apprentice Traveler]
in TomTom GO Navigation app for iPhone
Hi,
After updating my iPhone 6 to iOS 12.5, the tomTom Go app was automatically offloaded. Now it will not reload. The Apple app store says I need IOS 13 or later, the TomTom website says iPhone 5 or later...
Any ideas? Or have I now lost my TomTom GO subscription?
Many thanks in advance,
Tagged:

Answers

  • JürgenJürgen Posts: 6,184
    Community Manager
    I've double-checked with the team an the minimum requirement for the app is indeed iOS 13, as stated in the Apple App Store. Our website needs to be updated.
  • vmaxvmaxovmaxvmaxo Posts: 3 [Apprentice Traveler]
    Thank you!

    Annoying that TomTom didn't see fit to warn that the iPhone 6 support would end in the middle of my paid subscription period.

    Very poor customer service as there was no warning...
Sign In or Register to comment.

Who's Online in this Category0