Problem entering a postcode

Ludlow
Ludlow Registered Users Posts: 2
New Seeker
My Start 25 has not been used for some time due to Lockdowns. It put my Home postcode in correctly. Any other postcode and the space button eill not operate after digits - it just keeps adding them. Space works following the input of letters. What do I need to do?
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Best Answers

  • YamFazMan
    YamFazMan UKPosts: 21,355
     Superuser
    Answer ✓
    Hi
    @Ludlow
    Welcome to the site....
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM
  • Ludlow
    Ludlow Registered Users Posts: 2
    New Seeker
    Answer ✓
    YamFazMan. Many thanks. Problem solved. Most Grateful. Ludlow

Answers

  • YamFazMan
    YamFazMan UKPosts: 21,355
     Superuser
    Answer ✓
    Hi
    @Ludlow
    Welcome to the site....
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM
  • Ludlow
    Ludlow Registered Users Posts: 2
    New Seeker
    Answer ✓
    YamFazMan. Many thanks. Problem solved. Most Grateful. Ludlow
  • YamFazMan
    YamFazMan UKPosts: 21,355
     Superuser
    Hi
    @Ludlow
    You're welcome, glad you're sorted :)

    Stay Safe... ATB YFM