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Start 52- Device freezing and cannot plan a route
Pauldvsa
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Apprentice Seeker
December 2020
edited December 2020
in
Devices using MyDrive Connect
Sat nav freezes and doesn’t allow you to program a route. Factory reset already performed. Please help!
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START 52
device freezing
TomTom Discussions
Cannot plan a route
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Answers
VikramK
Administrators
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14,064
Moderator
December 2020
Hi
@Pauldvsa
Welcome to the community!
I would recommend a recovery mode. The process will remove the existing software and replace it with a fresh version.
Steps in the video below-
Regards, Vikram
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